Kathy directs strategic marketing and communications for Sharp Rees-Stealy Medical Centers, a multispecialty medical group affiliated with Sharp HealthCare. She is responsible for spearheading brand and patient engagement strategies for the organization which will be opening its 21st San Diego County location in January 2014 in Del Mar. Kathy also directs the patient contact center whose staff members provide positively memorable experiences through more than 2 million patient interactions annually.
Kathy has been with Sharp HealthCare since 1994 and was one of the original model developers who laid the groundwork for The Sharp Experience, an exciting journey to improve the organization’s culture and transform the health care experience. In 2009, she co-managed the team responsible for developing the mySharp patient portal which allows patients to schedule appointments, email their physician’s office and view their personal health information to better manage their health.
Kathy is a former chamber board member, resides in Rancho Bernardo with her family and is active in the American Medical Group Association and the local chapter of the Daughter’s of the American Revolution.